Wednesday, July 27 ~ 2:00-3:30pm CDT
Registration includes institutional access to the live webinar and the recording for 1 year! 
Webinar Description 
What will be the real impact of demographic shifts on your institution? More importantly, how will your institution mitigate threats and seize opportunities in the midst of environmental changes-increasingly diverse students, heightened competition, and mounting fiscal constraints? During this webinar, we will debunk common misconceptions and explore the potential impact of environmental changes as well as seven profound emerging trends expected to impact how colleges and universities will teach tomorrow's students and provide needed services. Knowing what's around the bend allows institutions to innovate and adjust their programs and services in order to meet the ever changing demands of the educational environment. 
Objectives 
Participants will: 
Develop a deepened understanding of the changing students entering higher education 
Gain a holistic picture of emerging trends and ways in which the academy may be affected 
Explore strategies for thriving in this fluid educational context 
Who should attend? 
2-year institutions & 4-year institutions 
President 
Vice President Academic Affairs/Instruction 
Dean of Instruction 
Dean of Student Services/Affairs 
Faculty (full and part-time) 
Student Services Staff: 
Admissions 
Advising 
Counseling 
Career Services 
Cashiers 
Disabilities Services 
Enrollment Services 
Financial Aid 
Recruiters 
Registrar 
Residence Life 
Retention Specialist 
Student Life 
Veteran Services 
Who is the Speaker? 
Jim Black, Ph.D., President and CEO 
The president and CEO of SEM Works, Dr. Jim Black, is an internationally recognized expert in enrollment management as well as in change management. He has published a monograph titled, Navigating Change in the New Millennium: Strategies for Enrollment Leaders, and four books, The Strategic Enrollment Management Revolution, considered to be a groundbreaking publication for the enrollment management profession, Gen Xers Return to College, Essentials of Enrollment Management: Cases in the Field, and Strategic Enrollment Intelligence. Among his other published works are numerous articles and book chapters including a feature article in College & University, Creating Customer Delight; a chapter, Creating a Student-Centered Culture, for a book on best practices in student services published by SCUP and sponsored by IBM; a chapter on enrollment management in a Jossey-Bass book on student academic services; as well as a bimonthly feature in The Greentree Gazette. 
Dr. Black is the founder of the National Conference on Student Retention in Small Colleges and cofounder of the National Small College Admissions Conference and the National Small College Enrollment Conference. He formerly served as the director of AACRAO's Strategic Enrollment Management Conference. 
Black was honored as the recipient of the 2005 AACRAO Distinguished Service Award. He has been interviewed by publications such as The Chronicle of Higher Education, Converge Magazine, The Enrollment Management Report, The Lawlor Review, and was interviewed for AACRAO's Data Dispenser. Black also was featured in an international teleconference on enrollment management sponsored by The Center for the Freshman Year Experience at the University of South Carolina, and a PBS broadcast on "Blending High Tech and High Touch Student Services." In 1999, Jim Black was named an IBM Best Practices Partner, one of only twenty-three in the world. He was invited by The College Board to Heidelberg, Germany, to evaluate the APIEL Exam and most recently was invited to lead conferences on enrollment management and student services in the United Kingdom and the Netherlands. 
Dr. Black has served on the boards of several technology companies and has consulted with companies such as Microsoft, Blackboard, and the SAS Institute. Higher education clients have included over 400 two-year, four-year, public, and private institutions. 
Jim earned a B.A. in English education and M.A. in higher education administration from the University of South Carolina, as well as a Ph.D. in higher education curriculum and teaching from The University of North Carolina at Greensboro. His doctoral experience provides our clients with unique perspectives into innovative pedagogical, curricular, and program opportunities that impact enrollment outcomes. Leveraging his educational background along with his many years as an associate provost, dean, and faculty member in a higher education environment, Dr. Black will provide your institution with strategic insights that are grounded in theory and are actionable.

Innovative Educators Webinar: 7 Emerging Trends Impacting Higher Education