July 2011 Table of Contents
Cover Story
Models of Efficiency
Summer 2011 Honorees: Streamlined operations, enhanced service
Thomas W. Durso
Features
Embezzlement Epidemic
An investigative and security expert’s advice for higher ed on preventing and uncovering embezzlers’ schemes
Christopher T. Marquet
Funding Capture
Lecture capture technology is increasingly crucial. Here’s how to make the investment happen.
Ann McClure
Thwarting ID Thieves
What most colleges and universities aren’t doing to avoid identity theft and fraud—but should be.
Kristen Domonell
Credit Where It's Due
Office of Continuing Education at Fresno Pacific University
Thomas W. Durso
Paper Chase
Administrative Computing Services at Western Washington University
Thomas W. Durso
Change Management
Registrar’s Office at Oakland University
Thomas W. Durso
Break With Tradition
Office of Business and Finance at State University of New York at Cobleskill
Thomas W. Durso
Recycling Reboot
Computer Services at Temple University
Thomas W. Durso
First Things First
Office of Planning, Assessment, Research and Quality at University of Wisconsin-Stout
Thomas W. Durso
Focus
Behind the News
Behind the News
University Business Staff
Community Colleges
Put a Ring on It
Engaging students to set the foundation for success
Ann McClure
Human Resources
Financial Success, One Employee at a Time
Helping employees develop better money management skills
Carol Patton
Money Matters
Financial Literacy in the New Regulatory “Normal”
Best practices in campus efforts to educate students
Mary Piccioli
Sense of Place
Salameno Spiritual Center at Ramapo College
A place for religious practice and thought
Charlotte Adinolfi
Viewpoint
The Shifting Instructional Technology Landscape
What the future holds for learning management systems and related technology
Mike Scheuermann & John A. Bielec
Future Shock
Future Shock
Estrellas en Ascenso: Rising Hispanic Higher Education Stars
James Martin and James E. Samels
In Every Issue
Editor's Note
Big, But Not Too Big
Tim Goral
What's New
What's New
Couldn’t make it to Orlando for EduComm and InfoComm? Here’s what you missed.
Kristen Domonell
End Note
The Bayh-Dole Act Survives the Courts, but What’s Next?
A former Senator’s perspective on the state of technology transfer
Birch Bayh
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