Search DU CTLAT Blog

Monday, April 16, 2012

University Business New honorees announced in "Models of Efficiency" program

Models of Efficiency program published by University Business


Higher One, sole sponsor of Models of Efficiency 


University Business presents Models of Efficiency, a national recognition program honoring institutions whose innovative solutions have solved higher education business and technology challenges.
A Study in Work-Study
Catawba College
Office of Financial Assistance, Human Resources, Information Technology


When staff switched from a paper time card system to an electronic method to log student work-study hours, it increased convenience and saved money. The process enables students to track hours themselves, dramatically reducing calls for help and making it easier for staff to seamlessly share data with human resources.
See full story.
Touch Screen Organizational Machine
Ogeechee Technical College
Student Affairs Center

A touchscreen kiosk simplified a chaotic student sign in process and decreased individual wait times. The school had been using a clipboard to handle nearly 25,000 student visits a year. Now, students are placed in a virtual line with a stamped ticket, so they know how long their wait will be. A TV monitor indicates their turn. Staff is alerted electronically and no longer have to scramble. See full story.
Digital Registration With a Human Touch
Catawba College
Registrar’s Office, Academic Advising, Information Technology


Three offices worked to establish a new online registration process that’s easier for students and saved more than 50,000 pages of paper. Students can now register 24/7, and both faculty and students can share information and check for updates and changes. The process also freed advisors to focus on students who needed help most.
See full story.
DIY Data
Salisbury University
Information Technology Department


After paying for an expensive enterprise planning system, staff used existing resources to fill gaps that once required the purchase of third-party products. The school’s tech team used the ERP’s tools for customizing applications, developing programs that were compatible across the board. The work paid off. Salisbury saved $20,000.
See full story.
Tax Time, Online
George Mason University
Human Resources and Payroll


When university staffers sent out paper W-2 statements, it took four employees working Friday through Sunday to mail them. Switching to an online system saved money and effort. As a result, the few paper statements that had to go out took only three hours. And the school saved nearly $5,000 in postage.
See full story.
Rapid Adjustments
Texas A&M University
Office of the Registrar
Provost Information Technology


By switching to an electronic system, Texas A&M overhauled its slow and costly paper-based method of processing undergraduate course adjustments. Before the change, processing requests took up to a month. Now it only takes a week. The school no longer needs temp workers for the task and saved more than $250,000. Adjustments can be tracked online, slashing the number of calls for information.
See full story.

Higher One

One-Stop Shopping
George Washington University
Procurement Department


The university dramatically simplified the process of purchasing office supplies and other items by shifting to a centralized online system that could be used university-wide. E-procurement software stores all catalogs from a variety of vendors. It sped up ordering and processing times and made online shopping a breeze.
See full story.
Purchasing Power
Texas A&M International University

Office of Information Technology


After years of buying computers a few at a time, the university realized it could cut costs by purchasing in bulk at a discounted price. The move saved more than $90,000, and the system saves time for purchasing staff, who no longer have to process orders piecemeal.
See full story.
Streamlining Payments
Houston Community College
Finance & Accounting


Two offices teamed up to establish paperless cashiering, resulting in savings and a greener campus. The new electronic system replaced the three-page form students previously submitted, cutting back on paper and processing hours. Expanded payment options also met student demand for more payment methods and lower payments over a longer timespan.
See full story.
Printer Clean-up, Saving Green
University of Central Oklahoma
Purchasing, Payment Services and Travel


The school saved $40,000 by ensuring that staff pooled resources rather than spending $500 each on individual desktop printers and copiers. Before the change, unmonitored purchases veered out of control. The office switched to a one-vendor system to track purchases, slashing the number of campus printers and related supplies. Maintenance calls were also reduced.
See full story.
SPEEDE Transcript Evaluation
Houston Community College
Registrar's Office, Information Technology


Staff switched from paper transcripts, which took 20 minutes each to evaluate, to a speedier paperless scanning system. The scanned documents are added to student records, allowing students and advisors to easily access data and determine course selection. The school saved more than one million dollars in handling fees and supplies such as paper, toner cartridges and printer drums.
See full story.
Targeted Touch Points
University of Virginia

Interactive Media
Development of Public Affairs


When the University of Virginia wanted to reach alumni, efforts were fragmented. The university’s many schools and foundations each had their own data base. Staff solved the problem with an online engagement platform (OEP), which provides high-volume email service and allows for online event registrations and donations. As a result, money raised online rose 400 percent for a total of $5.2 million.
See full story.

Higher One, sole sponsor

Aiding Financial Aid
Lakeland Community College
Financial Aid Office


Faced with a higher number of students seeking financial aid and a drop in state support, Lakeland Community College lacked the manpower to respond to a flood of students asking for help. It contracted with Edfinancial Services to establish a call center staffed with experts on financial aid regulations. As a result, the company handled nearly 9,000 calls and student wait times plummeted.
See full story.
Orient Express
Victor Valley College
Technology & Information Systems


The community college transformed orientation by giving busy students the option of learning about the process via online video. Since then, more than 4,000 students have seen the orientation video, reducing overflow at live sessions. An online quiz ensures they are absorbing information, while a searchable FAQ/knowledge base helps them find answers instead of calling staff.
See full story.
Winning the Storage Wars
Mercer University School of Law
Dean’s Office


With boxes of documents dating back to the 1950s piled in the attic and basement, staff decided to cut office clutter. They rigged an existing copier with a pdf scanner to create an electronic copy of documents. Using their own resources saved money. And the new system spares staff the time and drudgery of searching through boxes of paper.
See full story.
Dare to Excel
Wake Technical Community College
Advising Department


At Wake, a clipboard sign in process was replaced by on-the-spot data entry, saving time and effort for staff. Instead of transferring information from sign in sheet to spreadsheet, staff enters data directly into Microsoft Excel when students sign in. Time spent on the task dropped from 96 hours a year to about 16 and the quality of data improved.
See full story.
Trigger Happy
NorthWest Arkansas Community College
Division of Information Technology Services


The tech team ended confusion surrounding students’ first time logins by nixing the school’s temporary password system. Instead of assigning a 24-hour password, staff created a set up that allows students to keep the same one.The move was better for students and saved staffers time and labor, decreasing student help desk calls by more than 1,000.
See full story.
A Better One-Stop Experience
Wilkes University
Student Services Center


When Wilkes University created a one-stop shop, it got off to a slow start. Student wait time increased instead of dropping. The school fixed that with in-depth employee training sessions that streamlined operations. Online systems were simplified for easier navigation. Now, 85 percent of students enroll online, reducing traffic at the Student Center and saving employee time and labor.
See full story.




Share/Bookmark

No comments:

Post a Comment