Live Webinar Case Study: Web Self-Service at Cape Fear Community College

Live Webinar Case Study: Web Self-Service at Cape Fear Community College Join this webinar hosted by IntelliResponse and featuring Christina Heikkila from Cape Fear Community College. During this interactive, 60 minute webinar, we will explore the value of web self-service technology by examining how Cape Fear has leveraged the IntelliResponse Answer Suite to cost-effectively answer student questions on-line.   The launch of their Web Self-Service technology has equipped Cape Fear Community College with the power to effectively answer millions of questions from students and parents without adding to staff workload or increasing staffing budgets.         In this Webinar you will learn: •   How to address low-complexity questions      on-line •   How web self-service can provide cost      reduction and budget certainty •   The importance of mobile and social      media in student communications •   How to Increase Student loyalty and      conversion without raising service costs >> Webinar Detail   Tuesday, February 28, 2012   1:00 PM EST / 10:00 AM PST Speakers: Christina Heikkila, Cape Fear Community College Mike Hennessy VP Marketing IntelliResponse .

IntelliResponse 425 Adelaide Street West, Suite 200 Toronto, ON, Canada M5V 3C1

Live Webinar Case Study: Web Self-Service at Cape Fear Community College